Terms and conditions
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type. printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type
THE COMPANY
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SAMPLE ORDERING
We encourage customers to purchase sample tiles before making their complete purchase to give a true, accurate and clear appraisal of the product and its suitability for its installation. Either pay for a full size piece or choose free cut pieces, which are limited to three pieces per order. Please remember shades and calibration of tiles differ especially with natural products, so before fixing ensure you are entirely happy with the product as any claims once the product has been fixed will not be considered. Any purchases of samples are also governed under these terms and conditions.
ORDERING
Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
When you submit an order to us, you are offering to purchase the products from us at the prices indicated on the Website. Our acceptance of your order will take place as described below.
When an order is placed online, we request authorisation for the value of the order through our third party payment provider to ensure that the funds are available for the value of your order. Your payment details will also be checked by our screening service, this is designed to protect the company and the customer from fraudulent activity.
By submitting an order to us through the Website and by clicking the Pay Now button, you confirm that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
Acceptance of an order placed by you online and the completion of the contract between you and us will take place when you receive an email from us that confirms that the products have been dispatched. The contract between us will only be formed when we send you this dispatch confirmation. Once we have sent you this dispatch confirmation, you will not be able to amend your order and any cancellations to your order must be made in accordance with the paragraph titled ‘Cancelling an order’ below.
If we are unable to supply you with a product, for example because that product is no longer available, or because of an error in the price on the Website, or we are unable to obtain authorisation or verify your payment, or where you do not accept our terms, we will inform you of this by email or telephone and we will not process your order. If you have already paid for the products we will refund you the full amount as soon as possible and in any event within 14 days.
Please note: acceptance by us of a payment made by you in connection with any products does not constitute our acceptance of your order and a legally binding contract is not formed until you receive our order confirmation email and we will not be obliged to supply products to you until then.
If at any point there are any problems with your order, please contact us using the details on our Contact us .
PRICE OF GOODS AND PAYMENT
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DELIVERY
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Maecenas a rhoncus eros, a pellentesque dui. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras quis augue ut mauris placerat posuere. Maecenas ac auctor dolor. Mauris vestibulum tempor dolor ac fringilla. Aliquam eleifend venenatis libero ut molestie. Donec dui lorem, sodales eu mauris nec, mattis commodo dui. Nulla eget diam vel odio accumsan sodales. Nulla felis ligula, malesuada eget sem sit amet, vulputate ultrices elit. Curabitur sed sapien condimentum, porttitor libero eleifend, volutpat arcu. Morbi ligula nisl, ornare fringilla ullamcorper vitae, ultrices ac ligula. Suspendisse nisi sem, tincidunt ac facilisis sit amet, malesuada sed sem. Praesent a facilisis dolor. Vivamus non pellentesque dui. Aliquam aliquam in orci a vestibulum. Maecenas a rhoncus eros, a pellentesque dui.